Selling Skills For Everybody
Sales Expert:
Mr. Shivaram – Founder Retail Gurukul, boutique Consulting and Training Company for retail industry in India & UAE. 100+ companies, 6000+ people in retailing
Group Manager – Tanishq
Key points discussed
S = Smart
E = Enquries
R = Respond
V = Veto
I = Include additional items
C = Close sale
E = Exceed expectations
S = Service after sales
Lead generation
How to handle objections
Probing questions, open ended & close ended questions
The psychology of the buyer – B2C & B2B
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